Luaren Signature Bag

Delivery Information

 Delivery method: Courier

 Delivery area: Nationwide

 Shipping cost: 3,000 won

 Delivery time: 3 to 7 days

 Orders placed after 12:00 PM on weekdays will be shipped the next business day and will take an additional day to be delivered.

 Please note that the delivery date and delivery period may change depending on circumstances such as public holidays.

 Shipping Information: Additional charges may apply for delivery to remote or island regions.

Exchange and Return Information

 In case of exchange/return requests due to defective products or incorrect delivery, the shipping costs will be covered by the head office.

 Exchanges due to simple change of mind or mistaken purchase are only possible within 7 days of receiving the product.

 In case of returns due to a simple change of mind, the customer is responsible for the round-trip shipping fee of 6,000 won for exchanges and refunds, and shipping to remote islands is separate.

 Exchanges and returns of set products must be unopened and new. Partially used products or products that have only been used once cannot be exchanged or returned.

 All products are non-refundable and round-trip shipping fees will be charged if they are opened or have traces of use.

 When exchange/return is not possible

 If the product has been opened or the box or packaging has been damaged

 If the value of the product has decreased due to customer use

 If the exchange/return period has passed

 Colors may vary depending on the monitor screen, resolution, or brightness, and this is not a reason for exchange or return.